Privacy Policy – Daroon KRD

Effective Date: March 7, 2025

This Privacy Policy applies to the Daroon KRD mobile application ("Application", "App", "Service").

The Application is owned and operated by Alnd Salman (also known as Elnnd Selman) ("Service Provider", "we", "us", or "our").

By using Daroon KRD, you agree to the data practices described in this Privacy Policy.

Daroon KRD is provided as a free service and is intended for use AS IS.

1. Information We Collect

1.1 Information You Provide to Us

When creating an account or booking an appointment, we may collect:

  • Full Name
  • Phone Number
  • Email Address
  • Gender
  • Birthdate
  • Appointment details
  • Extra notes you submit during booking

This information is required to create your profile and allow you to book and manage appointments safely.

1.2 Automatically Collected Information

When you use the Application, we may automatically collect:

  • IP address
  • Device information (model, OS version)
  • App usage statistics
  • Pages/screens visited
  • Time spent within the App
  • Crash logs and diagnostic data

We do not collect precise GPS or background location.

2. How We Use Your Information

Your information may be used to:

  • Create and manage your user account
  • Enable appointment booking with licensed doctors
  • Improve app performance and user experience
  • Provide customer support
  • Notify you about important updates, confirmations, or reminders
  • Maintain security and prevent abuse or fraud

We do not sell or rent your personal data to third parties.

3. Third-Party Services

The Application may use third-party services that have their own privacy policies, including:

These services may collect anonymized data to help improve app stability and performance.

A list of third-party provider privacy policies is available within their respective platforms.

4. Sharing of Information

We may share your information only in the following cases:

  • Legal Requirements: To comply with law, court orders, or government requests
  • Protection: To protect your safety, our rights, or the safety of others
  • Service Providers: With trusted partners who operate essential services on our behalf (e.g., analytics, hosting), following strict confidentiality obligations

We do not share your information with advertisers or unrelated third parties.

5. Opt-Out Rights

You can stop all data collection by:

  • Uninstalling the Application
  • Contacting us to request account deletion

Uninstalling will stop future data collection but does not remove previously stored data unless you request deletion.

6. Data Retention

We retain user-provided data:

  • For as long as your account remains active
  • For a reasonable period after account deletion for legal or operational purposes

You may request permanent deletion by emailing:

📩 elnndselman@gmail.com

We will process your request within a reasonable timeframe.

7. Children's Privacy

The Application does not target children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal data, please contact us immediately so we can remove it.

8. Security

We are committed to protecting your data.

We use:

  • Encrypted communication
  • Secure servers
  • Access control
  • Modern security best practices

However, no method of transmission over the internet is 100% secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

You will be notified by:

  • Updating this page
  • Updating the "Effective Date" above

Continued use of the App after changes means you accept the updated policy.

10. Contact Us

If you have questions about privacy or need assistance, contact us at:

📩 elnndselman@gmail.com